FAQ's
The website said I would get free shipping why did I still get charged?
If I want to ship 2 places but the total order is over 60.00 will I still get the free shipping?
How do I ship to 2 different locations?
Can I purchase your products wholesale?
My product arrived damaged what can I do?
I'm just not happy with my purchase can I return it?
The website said I would get free shipping why did I still get charged? To get free shipping you must:
- Have more than $60 in your cart.
- Be shipping to a destination in the United States
Does Liquid Planet have a catalog? No we don't have a printed, hard catalog at this time.
How do I ship to 2 different locations? You must place two separate orders.
If I want to ship 2 places but the total order is over $60.00 will I still get the free shipping? Orders over $60.00 will get free shipping within the United States. Orders going to two different places are considered two different orders and will only receive free shipping if they are over $60 by themselves.
Can I purchase your products wholesale? For wholesale inquiries on Liquid Planet coffees, teas, syrups, cocoa & chai please call 1.406.728.7013 or email info@liquidplanet.com.
My product arrived damaged what can I do? We take great care in packaging your order however sometimes it gets damaged in shipping regardless. If this happens please send an e-mail to info@liquidplanet.com with your order number and which item was damaged. We will get another one right out to you and send a call tag for the broken one if necessary.
I'm just not happy with my purchase can I return it? Yes you can return it within 30 days. Please see our return policy for more details.
